Government Experience Virtual Summit

Event Details

Oct 21, 2025 11:00 AM - 4:00 PM
Online / Virtual Event

Contact

marketingevents@granicus.com

Building a future ready government

AI-powered, data-driven, human-centered

As governments navigate a rapidly evolving digital landscape, the Government Experience Virtual Summit 2025 offers a blueprint for transformation—one that starts with understanding people and ends with delivering services that are secure, scalable, and inclusive. At the heart of this transformation lies digital maturity: the ability to align people, processes, and technology to deliver continuous value. From crafting personalized engagement strategies to modernizing infrastructure and empowering frontline staff, this summit will showcase how governments can lead with purpose, agility, and AI-driven innovation.

This Summit will bring together leaders, innovators, and changemakers to explore how public sector organizations can deliver more human-centered, secure, and impactful services. Whether you're a communicator, technologist, service leader, or civic administrator, this summit will equip you with the strategies, tools, and inspiration to lead the next era of digital government—where digital maturity and AI are not just tools, but catalysts for meaningful change. 

Three dynamic tracks that merge into one powerful experience

This year, we are focused on building trust, resilience, and equity through digital transformation.
These tracks include:

From insights to action

Engaging and serving audiences with purpose

Reaching and understanding your audience is the foundation for true engagement.  When government leaders deeply grasp the evolving needs, behaviors, and expectations of their residents, businesses, and visitors, they unlock the ability to deliver more personalized, impactful, and trusted services. This track will explore how to move from passive data collection and communications to active engagement strategies, including smart listening and uncovering audience insights, that drive measurable outcomes.

Leading the digital shift

Elevating service delivery with innovation

In today's evolving digital landscape, government leaders face unprecedented challenges and opportunities. For leaders who aspire to transform their services experience and service delivery, this is not just about keeping up with change—it's about driving it, ensuring that government customer service is efficient, transparent, and centered around the people they serve. This track aims to create a conversation around embracing human-centered, digital-first strategies to break down barriers between residents and essential services, fostering trust, promoting resiliency, and increasing satisfaction. 

Meeting the moment

Operational solutions for local government challenges

As local governments continue to navigate new, increasingly complex challenges, clerks and record managers are facing these hurdles head-on and embracing the pathways and technology that drive modernization of the field. This track will look at how technology has driven change in the clerk profession, what’s on the horizon in tech innovations, and how clerks and record managers can continue to stay ahead of current and future demands and requirements. 

Register Here!

Building a future ready government

AI-powered, data-driven, human-centered

As governments navigate a rapidly evolving digital landscape, the Government Experience Virtual Summit 2025 offers a blueprint for transformation—one that starts with understanding people and ends with delivering services that are secure, scalable, and inclusive. At the heart of this transformation lies digital maturity: the ability to align people, processes, and technology to deliver continuous value. From crafting personalized engagement strategies to modernizing infrastructure and empowering frontline staff, this summit will showcase how governments can lead with purpose, agility, and AI-driven innovation.

This Summit will bring together leaders, innovators, and changemakers to explore how public sector organizations can deliver more human-centered, secure, and impactful services. Whether you're a communicator, technologist, service leader, or civic administrator, this summit will equip you with the strategies, tools, and inspiration to lead the next era of digital government—where digital maturity and AI are not just tools, but catalysts for meaningful change. 

Three dynamic tracks that merge into one powerful experience

This year, we are focused on building trust, resilience, and equity through digital transformation.
These tracks include:

From insights to action

Engaging and serving audiences with purpose

Reaching and understanding your audience is the foundation for true engagement.  When government leaders deeply grasp the evolving needs, behaviors, and expectations of their residents, businesses, and visitors, they unlock the ability to deliver more personalized, impactful, and trusted services. This track will explore how to move from passive data collection and communications to active engagement strategies, including smart listening and uncovering audience insights, that drive measurable outcomes.

Leading the digital shift

Elevating service delivery with innovation

In today's evolving digital landscape, government leaders face unprecedented challenges and opportunities. For leaders who aspire to transform their services experience and service delivery, this is not just about keeping up with change—it's about driving it, ensuring that government customer service is efficient, transparent, and centered around the people they serve. This track aims to create a conversation around embracing human-centered, digital-first strategies to break down barriers between residents and essential services, fostering trust, promoting resiliency, and increasing satisfaction. 

Meeting the moment

Operational solutions for local government challenges

As local governments continue to navigate new, increasingly complex challenges, clerks and record managers are facing these hurdles head-on and embracing the pathways and technology that drive modernization of the field. This track will look at how technology has driven change in the clerk profession, what’s on the horizon in tech innovations, and how clerks and record managers can continue to stay ahead of current and future demands and requirements. 

Register Here!