NYSTIA members share their insights, ideas, and ingenuity through our blog. Stop by and catch up on all things tourism!

Interactive Inspiration: Transform Your Videos Into Interactive Consumer Engagement Platforms

By: Ben Hatal  |  Posted On:

For Travel Wyoming, the coronavirus closure of Yellowstone Park hit hard—like a “herd of bison stampeding through Lamar Valley."On March 24th,…  read more →

Designing Your Experience for Inclusion

By: Steve Williams, Chief Experience Champion  |  Posted On:

Steve is a passionate tourism advocate with over 14 years experience in leading hotels, attractions, aquariums and zoos across Australia and the United States. From leading the guest experience at Taronga Zoo Sydney with 1.8 million guests per year, overseeing operations at Sydney Aquarium to Senior Operations Manager for Hyatt Hotels and Resorts in Australia, he holds a diverse practical understanding of the industry at its roots. His passion for 'incredible experiences' and 'extraordinary workplace cultures' fueled his excitement to become Chief Experience Champion for Experience Champions in New York City which is sparking a movement for transforming customer and employee experience through workshops, training, team building and events that inspire leaders to tap into their purpose. As a recently declared New Yorker, Steve is excited to be living in one of the world's tourism powerhouses. Learn more about Steve at or email (CDC, 2018)  read more →

Millennial Traveler

A New Kind of Traveler: The Millennial

By: Rebecca Loomis, Content Writer & Social Media Strategist, BBG&G Advertising,  |  Posted On:

Millennials make up about 22% of travelers, and the fact is, their travel habits are very different from the generations of tourists before them.  read more →

Hotel Website

When your Hotel Website Isn’t Working

By: Rebecca Loomis, Content Writer & Social Media Strategist, BBG&G Advertising  |  Posted On:

Is your hotel website hurting your business instead of helping?  read more →


Year in Review and the Year Ahead: Phocuswright’s Summary of 10 Critical Trends (and Non-Trends) for Destinations and Tourism Marketers

By: Chris Adams, Director of Research and Online Marketing, Miles Partnership  |  Posted On:

On December 7, 2016, Phocuswright VP of Research Douglas Quinby joined our webinar series for impactful analysis of 10 major trends, challenges and opportunities for tourism marketers.  read more →

Marketers Take Note: Millennials Crave Craft Beer

By: Jaime Hennigan, Junior Account Executive & Social Media Strategist, BBG&G Advertising  |  Posted On:

Marketers Take Note: Millennials Crave Craft Beer When you envision craft beer, you don’t immediately think of Millennials. After all, this demographic, which consists of people born between the early 1980s and early 2000s, are known to be a bit frugal and tend to go for the convenience and price of store-bought options.  read more →