Subscribe today! Get listed on NewYorkGetawayDeals.com

Research

NYSTIA members share their insights, ideas, and ingenuity through our blog. Stop by and catch up on all things tourism!


Designing Your Experience for Inclusion

By: Steve Williams, Chief Experience Champion  |  Posted On:

Steve is a passionate tourism advocate with over 14 years experience in leading hotels, attractions, aquariums and zoos across Australia and the United States. From leading the guest experience at Taronga Zoo Sydney with 1.8 million guests per year, overseeing operations at Sydney Aquarium to Senior Operations Manager for Hyatt Hotels and Resorts in Australia, he holds a diverse practical understanding of the industry at its roots. His passion for 'incredible experiences' and 'extraordinary workplace cultures' fueled his excitement to become Chief Experience Champion for Experience Champions in New York City which is sparking a movement for transforming customer and employee experience through workshops, training, team building and events that inspire leaders to tap into their purpose. As a recently declared New Yorker, Steve is excited to be living in one of the world's tourism powerhouses. Learn more about Steve at www.experiencechampions.com or email steve@experiencechampions.com. (CDC, 2018) https://www.cdc.gov/ncbddd/autism/data.html  read more →

Phocuswright

Year in Review and the Year Ahead: Phocuswright’s Summary of 10 Critical Trends (and Non-Trends) for Destinations and Tourism Marketers

By: Chris Adams, Director of Research and Online Marketing, Miles Partnership  |  Posted On:

On December 7, 2016, Phocuswright VP of Research Douglas Quinby joined our webinar series for impactful analysis of 10 major trends, challenges and opportunities for tourism marketers.  read more →